Using cimb niaga call center to avoid false information
Banking information should be reconfirmed using the CIMB Niaga call center. Various ways of fraud today are not uncommon and often concern large banks. Therefore, as a wise consumer, you need to confirm any information.
Bank CIMB niaga has provided customer service features that can be accessed by each of the candidates to clients. So you can find the exact sources of banking information by contacting the channel. Currently, not only conventional channels are used, but also digital platforms.
So , for those who use smartphones, it will be easier for you to get accurate banking information. Don’t worry, all information is open and accessible to anyone. Be a wise internet user by filtering information according to dosages.
CIMB Niaga bank prepares conventional channels such as mobile channels for people seeking banking information. Not only that, but the bank also has three social media platforms that you can access at any time. So it will be easier to make contact with the bank without having to come to the branch.
CIMB Niaga Call Center Phone numbers you need to know
For customers and those who are not clients who want to find information or file complaints, they can contact us directly at 14041. You can contact the phone number via conventional or mobile phone lines. This will make it easier for you mobile phone users .
Knowing this number, customers don’t have to worry about finding accurate information about the banking world. You need to know the number in case something indecent happens. Various types of mild cases can only be solved using a telephone line.
Cimb Niaga call center can be contacted in full 24 hours on weekdays or holidays. So if you find a problem or complaint, report it immediately to a party who is concerned so that it can be processed immediately. This will certainly contribute to your comfort as a client.
For communication costs, it varies depending on the operator of the communications service provider you are using. So you can make a free phone call if your mobile operator has certain promotions. Cimb Niaga Bank never refuses a balance of savings to make this call.
Some customers with minimal information may have heard that balances can be deducted when calling customer service. Of course, this is not true because for now the price of the phone depends on the telecommunication operator and the bank will not reduce the balance.
It can also be used as an example of erroneous banking information. As a smart customer, of course, you can confirm directly with the bank. So all kinds of information you’ll get are guaranteed to be true and not harmful.
How to contact cimb center for business calls from abroad
The CIMB Niaga Bank has prepared a special number for customers to contact when they are not in the country. So when there is a problem in banking, customers can immediately make a report as soon as possible. Use the official number +62-212-997-8888 provided by CIMB Niaga Bank.
The issue of fees for CIMB Niaga call center from abroad still depends on the tariff of the telecommunications provider used. So it will differ between one vendor and another when used for contact. Whenever and wherever customers can still contact the center.
By using this complaint service from abroad, you can contact us if there are suspicious actions. So, there is no need to come to the branch, just by contacting via a number that will be dealt with by a bank clerk.
Indeed, it will be very difficult if there is a discrepancy in the bank account , but you are not in the country. That is why CIMB Niaga Bank provides funds for complaints at CIMB Niaga Call Centers abroad . The process is also quite short because you only need to pass on your identity and proof of transaction.
Later, if the problem is too complex, you’ll be redirected to use e-mail to make it easier to include support documents. In this way, various types of crimes can be prevented without hassle. Just call the customer and the issue will be resolved immediately.
How to report customer complaints in the bank using email
The use of email to report customer complaints is usually associated with rather complex actions such as card cases and bank account abuse. You as a customer certainly do not want your account to be abused by irresponsible parties without your knowledge.
So when you suspect someone is abusing a bank account, report it immediately using the CIMB Niaga call center platform. The police officer will immediately respond to your report and take precautions so that nothing happens that will harm the buyer financially.
All you need to do is include an ID card, proof of transaction, related documents and a problem that has occurred. Later the bank will check, if there really is a disagreement, it will be resolved immediately. This process also does not take long because there is already help from VIOLA.
The latest technology can make it easier for customers to report complaints and also find the latest information about the banking world. This artificial intelligence technology is still being developed to increase the efficiency and potentialof its use.
Later, customers will process complaints faster without worrying about bottlenecks even though the server is busy. In addition to using VIOLA, CIMB Niaga Bank will also make the most of social media so that customers can easily get valid information.
Bank CIMB reaches customers using social media
The growing crowding of social media in Indonesia makes CIMB Niaga feel obliged to have it. To facilitate access to information and communication with the public, social media accounts are considered very suitable for completing the CIMB Niaga call center function, which was a conventional route.
Indeed, specific complaints cannot be made using social networks. However, the public can at least directly obtain more valid information from the banking side. To avoid the problem of dark information that is currently also circulating more and more often.
CIMB Niaga has three social media accounts on Facebook, Instagram and Twitter. These three accounts can be used by the public to better understand the world of banking. The information can also be found from three social media platforms.
If you encounter technical field errors, this platform can also be used as a means of initial reporting. With this initial report, the bank can deal with it immediately so that people’s banking activities are not too long hampered.
The use of social media platforms today is even easier to find knowledge about banking. There’s nothing wrong with following three official social media accounts from CIMB Niaga Bank so that later the latest and most accurate information can be obtained directly to your smartphone.
The use of these social media platforms aims to bring the banking world closer to the wider community. Given that social media is currently a tool that is widely used, it will be easier to embrace the public using this platform.
As a large and professional bank, of course, convenience and safety of consumers are a top priority. In order not to hesitate to take advantage of the features provided by the bank. If there are any banking complaints, please contact CIMB Niaga call center immediately.